HP EliteBook 840 G1 14-inch Ultrabook

Refurbished Devices

·         Devices that have been returned to manufacturer, put through the production process, and then again retested to ensure they meet all original factory specifications (may have cosmetic damages).

·         Previously Ordered New: Laptops that were shipped out to a customer who opened the box, but decided to return the system without ever turning it on. All of these computers have undergone testing and repackaging by  the manufacturer Outlet. Previously Ordered New systems do not have any cosmetic damages.

·         Scratch and Dent: Laptops with considerable cosmetic blemishes that do not affect performance. Scratch and Dent computers will not have scratches or pits on the screen, missing or illegible letters on the keyboard, or damage to the touchpad or palmrest. These PCs have also undergone a rebuilding and testing process.

7days replacement policy—

Validity             --         7 days from delivery or installation ( applicable)*

Covers               --          Damaged, Defective, Item not as described

Type Accepted--          Replacement

For products requiring installation, Returns valid only when installed by Billcool.

If you have received a damaged or defective product or if it is not as described, you can raise a replacement request on the Website site within 7 days of receiving the product.

. Only one (1) replacement will be provided in the unlikely event that the product is defective. If no defect is confirmed or the issue is not diagnosed within 7 days of delivery, you will be directed to a brand service centre to resolve any subsequent issues.

Successful pick-up of the product is subject to the following conditions being met:

1. Correct and complete product (with the original brand/product Id/undetached MRP tag/product's original packaging/freebies and accessories).
2. The product should be in unused, undamaged and original condition without any scratches or dents.
3. For refurbished product the replacement is not accepted I case of the seal broken products. (sticker which is fix over screws)

4. Before returning a Mobile/Laptop/Tablet, the device should be formatted and screen lock should be disabled. iCloud account should be unlocked for Apple devices.
5. The sending back process of the product is done by customer itself (with their nearest courier service ) .

6 Months warranty

·         6 months warranty from the date of delivery of the product is provided by Billcool

·         During warranty period any kind of  issue will be resolved by Billcool team

·         6 months warranty period doesn’t  cover—

--    Damages caused by water.

--    Accidental broken devices

--  if seal of the screws  are broken then warranty will be void .